Data Analyst

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In a Nutshell

Our clients are energy suppliers. They supply electricity and gas to businesses and homes. Probably including your own home! It can be a complicated sector and so our clients often engage ENSEK to help.

Working across the entire Managed Service function, you will engage with multiple business areas including Operations, Billing and SMART teams in order to provide detailed analytical insights.

Responsibilities

  1. Supporting clients and internal users with multiple data requests. Working across multiple business streams to ‘fact-find’ for the Managed Services department.
  2. Creating and maintaining data and data dashboards.
  3. Presenting data for internal and external use. Creating and presenting client reports as necessary.
  4. Identifying and fixing problems as they occur, spotting and resolving data anomalies.
  5. Playing an active role in identifying opportunities for process improvement.
  6. Providing ad-hoc support to the Service Desk to assist with support tickets.

Key Skills

ANALYTICAL

You should be comfortable working with large data sets and using that data to create both internal and client reports.

INDUSTRY KNOWLEDGE

Ideally, you will already be working within the energy sector, preferably with some Operations process knowledge.

FLEXIBLE

Every day is different, and you will need to be able to confidently deliver across multiple workstreams.

SKILL

You will be SQL savvy, with a strong understanding of Excel. Presentation skills and good attention to detail are also essential.

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