We are a software company operating in the energy sector. Our world class Software as a Service platform is the go-to option for leading energy suppliers and new market entrants alike.
In this role, you will be responsible for looking after the full spectrum of hardware and software needs of our colleagues here at ENSEK. Be that setting up laptops and user access or helping with internal infrastructure and local directory related activities.
You will have the skills required to troubleshoot everything ranging from low level issues between user and keyboard through to potentially complex network and infrastructure investigations.
You are patient and understand that not everyone is as natural with technology as you are. You can explain technology in simple terms and adapt your approach to individuals.
You are comfortable working from a ITSM toolset and managing your own workload, Communicating any risks to internal SLA adherence and keeping internal stakeholders up to date with progress ad timescales.