Billing

Energy billing for customers of any size. Domestic dual-fuel, SME compatible, and complex I&C group sites and bespoke flex products.

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Manage. Bill. Collect.

Real-time billing engine

Real-time billing engine for B2C and B2B customers

Manage your customers in a unified, real-time billing solution that caters for domestic, SME, and I&C under one system.

Eliminate batch processing and legacy processes with a billing engine that utilises event driven technology in an end-to-end SaaS offering.

Integration with CRM gives your colleagues a clear view of your portfolio, leading to a simplification in account management, customer handling and live balances.

This end-to-end billing solution is a tool for you to bill accounts accurately, increase customer satisfaction and reduce cost to serve.

Billing

Cover all your customers' meter type requirements

Use the domestic billing side to support all your required meter types, including Smart and pre-payment.

Estimates accrue daily, with a live balance available for both your agents and customers to view in a self-serve portal.

The SME and I&C side allows you to create bespoke products, as well as supporting all meters, tariffs and types across your B2B portfolio.

NHH through to HH Flex & Pass-through are available, depending on your requirements. Have the ability to consolidate multiple MPANs and sites to a single invoice with a bespoke bill format.

Integrated payment solutions

Enhance your customer service and increase satisfaction

A live balance self-serve portal allows customers to keep up-to-date with their account and actively manage their energy consumption.

Proactively manage your portfolio’s expectations with automated validation on value or volume, allowing you to reduce bill shock for B2B customers.

Give customers options with multiple payment solutions including, Direct Debit, Variable Direct Debit, BACs, cheque, PayPal and card.

Billing website

Build fully flexible tariffs to reflect your customers lifestyles

Reap the benefits of a customisable Time of Use Solution to tailor bespoke contracts based on consumer demand patterns, to help drive efficiency, reduce costs and improve customer satisfaction.

Gain real-time insights into your customers energy usage with a solution that works seamlessly with your HH smart meter data.

ENSEK's Time of Use Solution is a fully flexible solution that supports any type of tariff you build, whether it’s a simple day and night tariff, seasonal or one that supports your customers greener lifestyle within the smart home.

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