ENSEK’s Ignition Platform

A market-leading, cloud native SaaS solution for global retail energy suppliers

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A fully flexible end to end solution with a focus on self-service, connectivity, insights, and seamless user experience.

Customer management

Enhance customer experience

Explore a truly streamline end to end customer journey, from quote to sign up, billing and service. With event driven tasks and trackers and access to 360-degree views of your customer accounts, queries and issue resolution are frictionless. Improve your customer experience and reduce time spent on handling bulk data on separate systems with a fully integrated platform and one single view of all your data.

Operations

Experience true automation

With your entire customer lifecycle on one cloud native platform, you can deliver high quality service to your customers, reduce cost to serve and increase satisfaction through seamless engagements. Remove unnecessary manual tasks and reduce complexities through full automation and data in real time, allowing you to concentrate on longer term sustainability goals.

Industry Process Management

A flexible and scalable solution with longevity

Experience a truly cloud based platform and unlock resilience and scalability, future proofing your energy business. Through using an API-first platform with architecture designed for flexibility and extensibility, you can build and deploy new products, services and customer experiences with no constraints, whilst also supporting the energy transition.

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