Customer expectations are continually increasing, and in order to thrive and adapt in a competitive and challenging market, businesses must prioritise these demands.
An increase in customer experience can lead to an increase in revenue. Read the article here.
It's a massive risk, migrating your core tech platform to better serve your customers. Whilst good intentions are always at the core of what needs to be achieved, sometimes human factors can cause the journey to go astray.
Guest blogger and Transformation Consultant, Zoe Warner, talks more about how to mitigate these failures.
How do you balance grid demand and customer satisfaction?
From remote working, an increase in Electric Vehicles, to consumers looking for greener options, it's becoming harder to predict energy usage and evolve tariff options to lifestyle changes.
How has ENSEK scaled sustainably?
ENSEK has been on a strong growth trajectory since 2010. Jon Slade, CEO of ENSEK, dives into how the tech company has scaled sustainably during this time.
Innovation at Pace
With the past 12 months flying by, Jon Slade, CEO of ENSEK, dives into what the team at ENSEK has been up to and how innovating at pace has been a core theme for the team.
Watch ENSEK Benelux's interview for the Deloitte Tech Fast 50
The team at ENSEK Benelux talk about winning Deloitte's 2020 Technology Fast Award. Video in Flemish, translation below video.
ENSEK's analytics platform - Digital Insights
The ENSEK team intro and demo Digital Insights, an API-driven analytical tool that fully integrates with the Ignition platform.
ENSEK Digital Insights Demo and Q&A Sign Up
Sign up for the latest Digital Insight webinar, covering an intro and demo to ENSEK's analytics platform.
Credit risk management and collections Part 2: Lifecycle credit risk
Last month we focused on financial vulnerability, this month our focus moves to lifecycle credit risk, with a focus on B2B due to current market conditions.
Credit risk management and collections Part 1: Social tariffs and lessons from the water industry
Using the water industry as a source of inspiration, part 1 of a credit risk management and collections series looks into social tariffs and building resilience.
Insights into the life of a Product Director
Taking a look into the world of a SaaS company's Product Director.
Industry Pricing Engine - Intro and demo
Experts from ENSEK look into the Industry Pricing Engine platform, digging into the benefits and what the platform looks like.
A day in the life of a Product Owner
We chat to one of ENSEK's Product Owners about his tech journey and what a 'standard' day looks like.
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