Centrica decided to take on a digital-first approach to reinvigorate its flagship retail business British Gas.
Read the story of how the energy giant worked with leading tech company, ENSEK, to create a simplified, future-proof, and customer-centric service.
As markets constantly change and come under pressure, the customer experience has been a core focus of many energy suppliers over the last few years. Transformation journeys have focused on providing an exemplary service, creating competitor differentiation, reducing churn, and beginning to provide products and services that support the energy transition. With rising wholesale costs to battle and increasingly tight margins, the energy industry is even more complex to navigate.
Did you know you could use graphene for producing energy?
Graphene has been touted as the material of the future. A single layer of carbon atoms arranged in a hexagonal lattice that is the strongest material ever tested, lighter than paper and with a lower electrical resistance than silver.
How does air produce power?
When talking about 'Air Power' you may be mistaken into thinking we mean wind turbines.
Bugs producing power - sounds a bit Disney?
Yesterday we spoke about how coffee growers could use microbes to eat waste produced from coffee production and turn this to electricity but would this work on a larger scale and how do we harness bug power?
Fuelled by Coffee
95 million cups of coffee are drank in the UK everyday which per capita puts us at 45th in the world for most coffee consumed.
Is renewable plastic energy the way forward?
Currently plastics can be turned into fuel by burning them at very high temperatures (pyrolysis) to create large amounts of gas to create more heat or to turn turbines to generate electricity.
DCC : transmit to the future
The DCC and SMETS2 may not sound like an innovation as it is happening right now but it will change energy in the UK forever so it's worth writing about...
Making waves with Hydropower
What is changing as an innovation in hydropower is how we harness that power. How we have harnessed tidal power has changed with the ability to use current which are a much lower velocity than tides and more consistent. So how is that affecting hydropower?
Time of Use Tariffs to maximise your efficiency
Time of use tariffs aren't necessarily a major innovation in the energy world but for consumers they could change the way we use energy entirely.
Is wireless charging a positive future?
Wireless charging has been in the news a lot in the last year thanks to mobile phones and the ability to charge them with a wireless device but what does the future hold for the tech?
Don't stop Flywheels now
New companies are now looking to flywheels as cheap sustainable options to combine with other renewable sources such as solar to use as a battery storage system that can be called upon at any moment.
Thermal Heat - hot air or a cool innovation?
Geothermal heating has been used for a millennia; simply put it refers to the extraction of heat from the ground that is at a much higher temperature than above ground and can be used to heat water or buildings alike.
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