Market Communications

Unlock and manage customer insights, automate processes and reduce cost to serve with an intelligent market interface connection and smart DCC adapter.


Flexible and Scalable

Leveraging the power of the cloud and microservices to enable enterprise grade scalability and performance, whatever the portfolio size.


Streamline experience

Seamlessly integrated into ENSEK's Ignition platform, experience a streamline journey spanning your customers entire lifecycle.


100% Compliant

Fully tested and proven at scale, benefit from automatic updates regarding the latest industry changes.

Market Communications Overview

Streamline engagement and enhance customer satisfaction


An Intelligent Market Interface

  1. Experience a fully integrated, real-time event-based solution enabling management of key industry processes.
  2. Support all meters on supply, including Non-Half Hourly, Half Hourly, Pre-payment, and Export, across all Domestic, SME and I&C portfolios.
  3. Scale and adapt in line with your business growth requirements to drive efficiency whilst lowering risk and reducing operational cost to serve.

Portfolio Management

  1. Built from the ground up to preserve data at the lowest level of granularity, our market messaging solution enables clear and actionable MI that gives you instant feedback on portfolio health, drillable to the lowest level of detail.
  2. Coupled with our unique visibility of meter level costs, operational activity can be directed to where it matters most.

Smart DCC Adapter

  1. Experience an end-to-end smart metering capability that unlocks your potential to service customers at an exceptional level.
  2. Integrate your Smart DCC Adapter with your Ignition platform to use a seamless connection that collects your customer data and analyses in real-time.
  3. Manage grid demand more efficiently through seamlessly working with ENSEK’s Time of Use Solution, using real time consumption mapping and reducing consumers bills.
  4. Empower your supply business to make actionable decisions by linking your Smart DCC Adapter, ENSEK Ignition platform and analytical solution, ENSEK's Digital Insights.

Our Customers

Centrica logo
Good Energy logo
Utility Warehouse logo

Our Assurances