Orchestrating Energy for Lives Connected

Technology built for lives, not just loads. We are on a mission to help utilities and energy retailers deliver connected, intelligent energy experiences.

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This is energy for lives, not just loads.

ENSEK empowers utilities and energy retailers to move beyond treating energy purely as a commodity, enabling them to deliver more intelligent, human‑centric customer experiences.

Our trusted SaaS platform provides advanced customer billing, customer management, and financial insight capabilities — already relied on by major utilities — and lays the foundations for an emerging orchestration layer designed to connect people, devices, and data over time. This roadmap‑driven approach supports innovation while maintaining the reliability and transparency required in regulated markets. 

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Performance You Can Depend on Today

By partnering with ENSEK, utilities and energy retailers operate with accuracy, resilience, and confidence; leveraging a dependable platform foundation that supports regulatory compliance today while enabling future innovation at a controlled pace.

 

Utility‑Grade Billing & Customer Management

Designed for scale and reliability, ENSEK streamlines the customer lifecycle — from onboarding and account management through to accurate billing and regulatory reporting — helping utilities and energy retailers deliver trusted, frictionless experiences. 

Financial & Margin Intelligence

ENSEK provides margin analytics and financial insights that improve visibility into margin performance, cost‑to‑serve drivers, and commercial outcomes — enabling faster more informed financial decision‑making. 

Visualising a Consumer’s Balance

A new capability, currently in beta, is designed to help utilities and energy retailers understand customer balance positions in near real time, supporting earlier engagement, clearer communication, and more proactive credit management strategies. 

Where We’re Going

Building Toward an Energy Orchestration Platform

 

ENSEK is evolving its platform by uniting Ignition with Flex- our emerging automation and behavioural‑insight capability — to build a connected, intelligent orchestration layer for modern utilities and energy retailers.

This roadmap includes the phased integration of:
• automation and learning systems,
• behavioural insight and customer engagement intelligence,
• and our enterprise‑grade billing and customer management foundation.

Together, these capabilities are intended to help organisations progress from systems of record toward systems of intelligence; supporting orchestration across customers, tariffs, interactions, and connected technologies over time.

This evolution is delivered transparently through phased releases, enabling customers to adopt new capabilities at their own pace with confidence.

Our Purpose & Mission

Empowering Every Moment

 
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For Lives, Not Just Loads

Energy is not just units consumed; it is comfort, continuity, and connection. ENSEK builds technology that supports people’s lives, helping utilities and energy retailers shift focus from serving meters to supporting moments that matter to customers.

Innovation

Empowering People to Love the Way They Energy

When energy systems are more intelligent and connected, customers gain greater clarity, confidence, and control. ENSEK supports utilities and energy retailers in delivering energy experiences that feel more transparent, trusted, and responsive.

Proof & Momentum

Proven. Trusted. Innovating.

ENSEK supports millions of customer accounts across the UK, including British Gas Energy, British Gas Business, United Gas & Power, Utility Warehouse, Holborn Energy, and Metis.

We have delivered one of the largest known residential customer migrations from SAP‑based billing to a cloud‑native SaaS platform in the European market. Backed by Centrica, we continue to invest in platform development aligned to regulatory requirements and long‑term market needs.

Our roadmap builds on a proven operational foundation — ensuring customers can rely on the capabilities we deliver today while having confidence in the direction we are building toward.

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Let's Orchestrate the Future of Energy Together