With audit-ready, point-in-time gross margin reporting now in place, the impact on financial assurance and client trust is already being felt.
Inside ENSEK’s Approach to Transparent Revenue Reporting
Audit-ready financial reporting enables energy suppliers to reduce revenue leakage, improve compliance, and build trust. At ENSEK, we believe in powering lives, not loads — and that starts with financial clarity. By breaking data down to the meter-point level and rebuilding it into accurate, defensible revenue figures, our model supports operational excellence and audit confidence.
Revenue Assurance adds proactive controls to detect and resolve billing anomalies, preventing write-offs and supporting strategic decisions. This approach is scalable, transparent, and ready for industry reforms that increase the granularity and frequency of energy data.
Why Audit-Ready Reporting Matters in Energy
Audit-ready reporting means having financial data that is accurate, transparent, and defensible — ready for external audit without additional manipulation. In energy, this is critical. We’re not just powering loads — we’re powering lives. That’s why clarity and trust in financial reporting are non-negotiable.
When I started in the industry, revenue reporting was often based on estimates. We’d estimate how much energy had been sold and at what price, then justify the result to auditors. There was no granular data to back it up. That approach created risk and uncertainty.
Today, we’ve flipped that model. At ENSEK, we’ve built a system that captures data at the meter-point level and reconstructs it into a complete, accurate revenue picture. This gives us confidence in our numbers and enables our customers to meet regulatory requirements more easily.
What Causes Revenue Leakage — and Why It’s a Problem
Revenue leakage refers to the loss of expected income due to billing errors, data gaps, or process failures. In the energy sector, it’s common for suppliers to lose around 1% of their revenue this way. That might sound small, but for large portfolios, it can mean significant financial losses.
The root causes are varied: missing meter technical details, misaligned tariff dates, incompatible product configurations, or even simple human errors. These issues prevent accurate billing and create unbilled or unrecognised revenue.
If left unchecked, leakage grows. A 1% loss can quickly become 1.5% or more. That’s why identifying and resolving these issues early is essential — not just for compliance, but for financial health.
How We Built a Transparent, Scalable Reporting Model
ENSEK’s gross margin reporting model was designed to solve these problems. It breaks down aggregated data into its smallest components — meter-level usage and pricing — and rebuilds them into a complete revenue view. This model is now automated, scalable, and supports over seven million customer accounts.
We’ve embedded Revenue Assurance into this model. Our team runs weekly controls to detect anomalies, quantify their financial impact, and coordinate fixes across the business. If we find an issue, we create a plan to resolve it with clear evidence and data to support escalation.
This proactive approach ensures that issues are addressed before they become write-offs. It also supports joined-up communication with customers and internal teams, ensuring everyone is working from the same data and towards the same goals.
What Makes ENSEK’s Approach to Financial Assurance Unique
ENSEK’s approach is distinctive because of its depth, precision, and integration.
We don’t just report on data — we investigate it. Our Revenue Assurance team acts like a forensic unit, tracing the root causes of exceptions and identifying whether revenue can still be recovered. We work across finance, operations, and product teams to fix issues at the source.
This level of collaboration and transparency is uncommon across many markets. Many suppliers still rely on estimates or incomplete data. Our model provides a level of insight that even our customers often can’t access themselves. It’s already delivering the kind of granularity that many markets’ data-modernisation programmes are aiming to achieve.
The Measurable Impact of Audit-Ready Reporting
The impact of our approach is clear.
We’ve helped customers reduce revenue leakage and prevented millions in write-offs by identifying and resolving issues early. Our model supports accurate billing, trusted financial reporting, and better commercial decisions.
One example: we analysed a supplier’s data and saw that their pricing model was unsustainable. We raised the alarm, but they didn’t act — and they went out of business. The data told the story before the market did. That’s the power of audit-ready reporting.
Preparing for Market Change and Future Growth
Market reforms that increase the volume and frequency ofmeter data will accelerate the need for more granular, auditable reporting. Our systems are ready. The data feed may change, but our processes won’t. We’ve built a model that’s flexible, scalable, and designed for the future.
We’re also migrating our Revenue Assurance controls into the same data platform, creating a unified environment for financial and operational insight. This is expected to enable even faster, more accurate reporting and support new customers who need this level of visibility.
Note: ENSEK’s Financial Assurance capability is delivered through our Ignition platform and is not available as a standalone product. This ensures seamless data integration, governance, and audit-grade controls.
